Our Experts
Meet the experts behind DoVersus: With over 20 years of collective experience in help desks, service desks, ITSM services, and customer service, our team delivers top-tier insights. Count on us for accurate reviews, valuable recommendations, and expert advice to help you choose the best software for your customer support.
Yuriy Kril leads our research and testing for help desk systems and security matters. With deep hands-on experience in software development, he's an expert in help desk software and data migration.
Yuriy has witnessed business owners' struggles in selecting the best help desk solution and is dedicated to simplifying this process for them. He ensures our reviews uphold high standards and provides valuable, detailed insights gleaned from his daily experience with help desk systems.
Tetiana Belevska is an integral member of the DoVesus editorial team, helping manage our help desk reviews and advice. With over 3 years of experience in data migration and comparing help desks, Tetiana has tested over 40 help desk systems and written many guides and comparison articles. Her expertise lies in researching the effectiveness of customer service software across various business sizes.