View cart “Freshdesk Forest” has been added to your cart.
HubSpot Service Hub Free
Rated 5.00 out of 5 based on 1 customer rating
(1 customer review)$0.00
Categories: Help Desks, Industry-Specific Help Desks
Related products
# 1
Zendesk Team
Our Score: |
(1 Users Reviews)Price From
$/mo
Available on
Works with
Pros
Cons
Show more details
# 2
Zendesk
Our Score: |
(6 Users Reviews)Price From
$5/mo
Available on
Works with
Vimeo, Squarespace, Automattic, Daniel Wellington, TESCO, Mailchimp, Wrike, OLX
Special Deal
Discounts up to 33% for annual plans
Pros
- Zendesk Support and Sell come with a free 14-day trial
- Enables multi channel support via email, phone, social and self-service
- Zendesk Chat, Guide, Talk and Explore come with a freemium plan.
- Ability to easily upgrade when you need more features
- All products are easy to set-up and start using
- You can purchase customer support products in a suite and separately
- Zendesk has a very active community if you need advice or best practices
- Has a well documented API and offers a great number of ready-made integrations.
- Ability to localize the admin interface in over 40 languages
Cons
- Important features like surveys, integrations and routing are available for higher-tier plans
- To get good reporting, you will need to purchase a professional license of Explore ($9 per agent/monthly)
- It may take some time and learning to get everything perfectly tailored.
- You need to have multiple tabs open to work with different Zendesk products.
Show more details
# 3
Freshdesk Forest
Our Score: |
(0 Users Reviews)Price From
$/mo
Available on
Works with
Pros
Cons
Show more details
# 4
Zendesk Enterprise
Our Score: |
(0 Users Reviews)Price From
$/mo
Available on
Works with
Pros
Cons
Show more details
Sadye –
HubSpot and its team have been attentive to my marketing needs. Not only have they helped us obtain feedback from clients through surveys, but they’ve also helped us build relevant and helpful articles for our brand.
CONS: The only issue I have with HubSpot Service Hub is that they only offer one knowledge base. This is a shame because my company casts a wide net when it comes to our audience. As much as we want a targeted approach to talking to different leads, HubSpot has limited us to one generic approach to crafting our articles. I suggest that they don’t put a cap on the knowledge base and allow us to personalize our knowledge base.