Zendesk was founded in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour.
Designed to help businesses of all sizes, Zendesk is a platform made to push sales and convert prospects into leads.
Today, the company offers eight products for customer support and sales teams.
The key benefit of the system is that it is scalable and provides a robust self-service module.
Prices range from free to $199 agent/month.
The pricing system is very flexible since each product has its own plan.
If you’re going to buy multiple Zendesk products, you can save some money opting for Suite or Duet.
Zendesk can also be powered up by add-ons, which you can find on the marketplace.
