Kayako is a centralized consumer service system that assists companies in managing requests and conversations across the channels.
With Kayako, you can service customers via email, live chat, Twitter, and Facebook.
You can easily connect multiple emails, Twitter, or Facebook accounts, and manage them in one system.
Kayako automates a lot of the communication and tracking processes, letting you focus on client communication and not administrative tasks.
The app has an excellent design. It’s easy on the eyes, and you can effortlessly skip from tab to tab.
On the other hand, the ease and accuracy of the search could use some work.
Also, reporting needs some improvements since there are few reporting tools.
The prices for Kayako start at $15 and tops at $60
All pricing plans include a 14-day trial. So, you will have plenty of time to test drive Kayako.
