Freshservice was founded in 2010 and is now sold under the Freshworks brand.
Freshservice is an ITSM solution that will work in any organization, regardless of size and business model.
Aside from customer requests, you can also manage internal issues, track company assets, and software licenses.
The core advantages of Freshservice are service catalog and internal chat.
The major disadvantage is a small choice of integrations compared to Freshdesk and other companies.
You also get very few reports in the cheapest pricing plan. To build custom reports, you need to upgrade to Garden ($59/agent/month)
The prices range from $29 to $99 agent/month
